CANCELLATION POLICY

• Booking Amount is Non Refundable.
• No cancellations will be taken over phone calls or WhatsApp messages. Please reply to the email with the payment receipt that you received at the time of booking regarding the cancellation.
• Free Cancellation up to 45 days before the departure date. (Booking amount is non-refundable)
• 44 Days to 30 days of Departure date. 10% of the total Trip cost along with the booking amount will be charged as a cancellation fee.
• 29 Days to 20 Days of Departure date. 25% of the total trip cost along with the booking amount will be charged as a cancellation fee.
• 19 Days to 10 Days of Departure date. 50% of the total trip cost along with the booking amount will be charged as a cancellation fee.
• 10 Days to 6 Days of Departure date. 75% of the total trip cost will be charged as a cancellation fee.
• 6 Days to Trip Departure date. 100% of the total trip cost will be charged as a cancellation fee.
• No Show. No refund.
• Note : All the reimbursements/refunds will incur a Payment Gateway charge of 2.5% & GST of 5% respectively. The Payment Gateway charges will not be levied on the customers who have made their transactions via UPI.
• Please also note that the booking amount for all packages/trips is non-refundable whereas a Credit Note can be issued if the cancellation is made 3 days before the departure date (at the discretion of the organization)
• In case of government orders, harsh weather conditions, protests, landslides, or any other unforeseen circumstances, we work out the best possible alternate plans or trips/treks. At times even if certain activities are canceled, the organization provides the best alternative but no refunds would be provided.
• If a trip/trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.), GIC will issue a refund in the form of GIC Cash and if possible will provide an alternative as well.
• The amount can be redeemed for the same or another trip/trek in the next 365 days from the departure date.
• If a trek/trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.). No refund would be provided.
• Any extra expense incurred due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc.), will be borne by the customer. The company will not be liable.
• Cancellations policy will differ during the peak season and for popular places.